Ocoee River Inn Terms and Conditions
Click here to cancel a reservation
1.  There are no exceptions to our cancellation policy, whether it be for reasons of sickness, family emergency, weather/travel delays, etc. We highly recommend you purchase travel insurance.

2. all rooms are non smoking. a $100 fee will be charged for smoke detected in room.  

3.  Pre-paid reservations are fully paid in advance when reservation is confirmed and are non-refundable/non-cancelable/non-changeable in the event of cancellation.

4.  2  Day Cancellation Policy . To cancel reservations without penalty, reservations must be cancelled at least 2 days before your check in date (by 3pm EST).  Click here to cancel or modify your reservation.  You can also email us at ocoeeriverinn@gmail..com with your name and confirmation number.

5.  Rooms booked within 2 days of check in date are subject to cancellation penalties outlined in #5
 
6.  If you do not cancel at least 2 days before check in date, your credit card will be charged for a one night stay including applicable taxes if your reservation is for 1-3 nights.  Cancellations for 4-7 nights will be charged for a 2 night stay plus applicable taxes. 
 
7.    Shortened stays - If your stay is shortened upon or after check in, the cancellation charges outlined in #5 will apply. Cancellation charges are in addition to nights stayed. Example: Your reservation is for 2 nights. You stay 1 night and cancel the remaining 1 night. Your total charge will be for 2 nights (1 night stay + 1 night cancellation penalty).

8.  When shortening a stay/checking out early after staying at least 1 night, you must check out by 11am in order to avoid a charge for that evening as a night stayed. Cancellation penalty will still apply to nights being canceled.

9.  property is privately owned and the management reserves the right to refuse service to anyone, and will not be responsible for accidents, fire, or injury to quests or for loss of money, jewelry, valuables and/or theft of any kind.   there will be a $50 deposit for pets and this will be returned at checkout if no damage occurs.

10.  Reservations for 3 or more rooms are subject to a different cancellation policy and may be subject to a deposit.  Cancellations must be received no less than 2 days before check in date (3pm).  If you do not cancel at least 2 days before check date (by 3pm EST), your credit card will be charged as follows: cancellations of 1-3 nights will be charged for a 1 night stay including applicable taxes (per room). Cancellations of 4-7 nights will be charged for a 2 night stay plus applicable taxes (per room).